Terms and Conditions

Booking

A booking will not be accepted until the completed and signed Booking Form together with the appropriate deposit has been received and the acknowledgement� / receipt has been issued.

If a booking is not accepted for any reason, the deposit will be refunded in full.

Amendments to, or cancellation of the booking by the Guest will only be accepted in writing and will only be effective from the date that written notice is received.

Only those people identified on the booking form are entitled to occupy the property and accommodation may not shared, assigned or sublet.

Persons under the age of 18yrs are not accepted unless accompanied by an adult.

Rental Period

Reservations are for a minimum of 5 nights, but other periods may be accommodated by arrangement. The villa is available for occupation from 4.00pm (local time) on the day of arrival, until 10.30am (local time) on the day of departure. We will do our very best to accommodate any required changes in these times, but it cannot be guaranteed.

Charges

Rental charges are outlined under Rates. All prices are subject to 12% Sales and Tourist and Development Taxes. Extra days are calculated pro-rata.

A deposit of �100 / $180 plus a completed Booking FOrm is required to secure a booking.

Your booking will be held for 7 days until your deposit is received.

Price Guarantee

The rental price you will pay is fully guaranteed once the deposit has been paid and the acknowledgement / receipt issued.

The Security Bond.

The Guest is solely responsible for any damages or breakages that may be caused to the property or its contents and also for any loss of items in the inventory during their stay.

Therefore �150 or $250 refundable security bond payable with the final balance, will be held against such an eventuality. The Villa is inspected both before and after each occupancy and upon confirmation that all is in order, this deposit will be refunded in full. Since it is not possible to check the Villa before departure, the security bond will be reimbursed as soon as possible after the Guest has departed. Charges for damages/losses or any maintenance/repairs to the Villa, equipment, amenities or fixtures necessitated by misuse will be at the discretion of the Owners Management Company and will be deducted from the Security Bond.

In the event of any damage/loss, which is assessed to be in excess of the Security Bond, the Guest will be held responsible for full reimbursement of the outstanding amount within fourteen days notice of such costs.

We would appreciate that the property is left in a orderly state at the end of the rental period.

Cancellation.

Any cancellation by the Guest must be notified in writing directly to the Owner. The cancellation will become effective from the date we receive the written notification and any cancellations are subject to a charge as detailed below:

Notice given:

A cancellation of a booking up to 8 weeks before departure: 25%

A cancellation of a booking between 4- 8 weeks before departure: 50%

A cancellation of a booking up to 4 weeks before departure: 100%

The owners, at their absolute discretion, may agree to waive some or all of these charges if they are able to replace the cancelled booking with another booking on the same or better terms. The security deposit will always be returned in the event of cancellation. In the unlikely event that circumstances beyond the Owners control necessitate a cancellation of the rental agreement by the Owners, the Owners reserve the right to cancel any bookings at any time and would only be liable to refund monies already paid by the client. In these circumstances we would then endeavor to find replacement accommodation.

Travel Arrangements / Requirements.

The clients accept full responsibility for making travel arrangements to ensure their occupation of the property for the period reserved. No responsibility or liability is accepted in respect of loss or damage, or alterations to the dates caused by flight delays or cancellations, weather conditions, industrial disputes, etc. All passports, visas, travel and health certificates are the clients responsibility and the Owners accept no responsibility for any delay or expenses incurred or any irregularities with your documentation. Travel Insurance (including cancellation coverage) is vital for you and your party, especially in the USA . Please ensure that you have cover in place and that it is sufficient for your needs.

Force Majeure

The Owners and their representatives accept no responsibility whatsoever and no compensation or any other payment will be made if any cancellation or change to the terms of the booking becomes necessary due to a war or the threat of a war, riots, civil commotion, terrorist activities, industrial disputes, natural and nuclear disasters, fire flood, adverse weather conditions, building or construction in progress within the community, technical problems with transportation, closure or congestion of airports, alterations or cancellation of schedules by carriers, or any other events beyond our control.

Complaints

In the unlikely event a problem should arise whilst on holiday relating to the Villa, the Guest should immediately contact our Management Company (their details will be supplied prior to your departure and are also in the Welcome Book, which is found in the Villa). The Management Company will seek to resolve matters speedily.

Brochure Description

Whilst all information supplied in the brochure is deemed to be correct to the best of our knowledge, it is understood that the information is for guidance purposes only, but could change from time to time, and does not form part of any contract.

Limitation of Liability

Although every effort is made to ensure that the Villa is in perfect condition, and as described in the literature supplied, it is a condition of acceptance of the Terms and Conditions that the Guest understands that the information is as supplied at the time of writing and is subject to change without notice. It should be pointed out that as many communities still have ongoing building and construction work in progress, over which we have no control whatsoever, the Owners and their representatives accept no responsibility and no compensation or any other payment will be made to any Guest in respect of any disturbance, annoyance, inconvenience or any other problems that may be caused or created by or in response to any such building or construction work being carried out within the community. Guests specifically requiring information regarding building or construction work affecting the Villa should request this information before booking. The Owners do not accept liability for loss of main services nor the consequences of the actions or omissions of the persons who control the supply of the main services. The Owners cannot accept any responsibility for third party claims, accidents, damage to, or loss of property, or for any expenses incurred for any reason, including changes caused by Force Majeure, regardless of howsoever they may have occurred, nor can liability be accepted for injury as a result of the use of the pool or the spa. Guests are specifically advised not to allow unsupervised children to use the pool or the spa , and to use the supplied safety fence. GLASS is not permitted in the pool area. Again, we advise that the Guests take out an "all risks" Travel Insurance policy.

Pets and Smoking Policy

The Villa is a non-smoking property. If you smoke we request that you enjoy it either outside or on the screened patio, where ashtrays are provided. Thank you for your help and understanding. Please note that pets are not allowed in the Villa.

Responsibilities

It is the responsibility of each Guest to read and understand the Welcome Book in the Villa. The Villa will be professionally cleaned prior to Guests arrival and again after the Guests departure, but we kindly ask that the Villa is left in an orderly state before leaving. It is the Owners responsibility to ensure that the Villa is available for the Guest for the times requested and that it has been prepared in readiness for the Guest's arrival. In the unlikely event of there being a problem with the Villa, its contents, running or Operation, including any community problems, the Guest should contact our Management Company in Florida , (details of which will be supplied prior to departure).

The Management Company are the only people that are able to resolve any problems regarding the Villa during the rental period.

Law

This contract is subject to and shall be construed in accordance with the laws of England and the parties herby submit to the exclusive jurisdiction of the English Courts

Access

The client is to allow the owner and their agents the right to enter the property to carry out maintenance etc.

Privacy

Any information passed on by visitors to this site, for example, customers completing on-line booking forms or submitting their email address will be used solely for the purpose of renting the villa. We will not pass your details on to any other agencies or third parties whatsoever and will at all time respect the privacy of our clients.